At Kendal Calling, we look after your details very carefully. We strictly follow the rules and requirements of the UK Data Protection Act 1998. This policy details how we collect and use information that you provide us with when you use our services.
INFORMATION WE COLLECT
This is the information we typically collect to help us provide you with our services, and to keep improving them. Name, address, email and telephone numbers. Information on how you use our website to help us provide you with an ever developing service, this includes details of your domain name and internet protocol address, the operating system, geographical location, cookie details, how long you viewed pages for, the route through which you navigated the website, and website you visited prior to ours.
From time to time we may ask for other details, through the use of questionnaires, just so we know how we are doing.
All payments made and processed by Ticketline. Ticket Line does not store any of your credit card details.
USING YOUR INFORMATION
Collecting information helps us to get a better idea and understanding of your needs. We use the data to help intelligently offer you products, services and offers that we think will suit you. We are constantly looking to improve your shopping experience. The main uses of your data are:
- The provide access to members areas of the site
- To administer privileges, rewards and loyalty scheme points
- To personalise and tailor our service to meet your needs
- To carry out market research
- To improve the website, its function and our service
- To send you an occasional newsletter, detailing special offers and rewards that we think will interest you
DISCLOSING YOUR INFORMATION
Sometimes we may provide information about you â€“ To employees of Ticket Line to deal with accounts, products, services, and questions.
We will not pass on your personal information to third parties except in accordance with this policy and our Terms and Conditions or where we are required by law to disclose that information.
MARKETING OUR PRODUCTS AND SERVICES
We will automatically contact you with regard to your services, for example, with updates to your services, service disruption messages or special offers If youâ€™re already receiving information about special offers and rewards from us then donâ€™t worry, you donâ€™t need to do anything. Weâ€™ll assume that youâ€™re happy to continue receiving information unless we hear from you. If youâ€™d like to unsubscribe from our mailing list, weâ€™ll be sad to see you go, please click here:Â Unsubscribe from our newsletter
As you browse http://www.kendalcalling.com advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with http://www.kendalcalling.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visitÂ this pageÂ to opt out of AdRoll and their partnersâ€™ targeted advertising.